• TERMS AND CONDITIONS

All images uploaded on the website are watermarked with adetonn.com and there belongs to the website adetonn.com. Under no circumstances can a third-party upload pictures and product descriptions from adetonn.com without written consent to management. Adetonn.com reserves the right to the trademark and do not release licenses for third party use of products.

  • Disclaimer of liability specifies that if a vendor (vendor/store owner) ships a damaged or defective product to a (customer),and the customer can prove within 7 days of confirming goods received, the vendor will be obligated to provide to the customer with the right product or held solely responsible, in the event that proper enquiries were not made about the product and product shipped was as specified on the website, then adetonn.com will open a dispute between the vendor and the customer with adetonn.com bearing no liabilities in the settlement of the dispute. Adetonn.com will not be responsible for any product or good that is lost and will bear no liabilities of goods damaged in the hands of the customer (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by the customer.
  • Intellectual Property/Trademarks – All images uploaded on the website are watermarked with adetonn.com and there belongs to the website adetonn.com. Under no circumstances can a third-party upload pictures and product descriptions from adetonn.com without written consent to management. Adetonn.com reserves the right to the trademark and do not release licenses for third party use of products.
  • Payment Terms Adetonn.com requires full payment from a customer for both wholesale and retail purchases. Payments can be made through any of our trusted mediums and once payment is confirmed, shipment order will be placed for the specific product. should set out how payment is to be made when purchasing products and/or services from your website. Adetonn.com will not be required to provide any product until full payment is made on the website. If payment does not clear immediately, all pending payments for orders will be cancelled within 3 working days. Vendors should view vendors terms and agreement for payment terms, after order is placed. More often than not, full payment is required when an order is placed by a customer.
  • Data Protection All Vendor’s/customer’s personal information will be used, stored and protected.
  • Delivery Terms Shipment would be made within 3-7 working days and delivery will be between 21 and 45 days after shipment is made. Shipping and delivery costs will be calculated with proximity and added to the final billing for payment.  Adetonn.com outsources its shipping process to the local post office of the resident country.
  • Product Information & Warranties All products successively purchased via adetonn.com will have been checked by adetonn local stores and also verified by online agents. Vendors will be tied down to their payments since they will not receive their full payments until products are verified by our stores or by our online agents before shipping. Disputes and complains can be lodged within 7 days after confirming of they having received their products and are in good shape. Products not in good shape will be quickly tackled with the involvement of the vendor and then necessary payments will be made to either customer or vendor.
  • Right to cancel – A customer can cancel a purchased order within 24hrs of purchase with no reason required. A vendor can reject an order if product or quantity requested, is unavailable within the shortest possible time.
  • External Links External website links added on this website is to aid usage but it should be noted that the links, and the related content published on these external websites, are outside of the control of adetonn.com and the usage of such links will be at the user’s/customer’s own risk.
  • Website Terms of Use The website is open to all traffic and people who wish to engage in legitimate businesses only. Any attempt to abuse this right might attract penalties and legal implications, possibly even prosecution.
  • PRIVACY POLICY

Personal information such as names, email addresses, residential addresses, phone/telephone numbers will be required before being allowed to transact business on adetonn.com The information is needed for adetonn.com to know who you are, and how our best packages and products will most suite you. Also, payment systems will need this information to authenticate location and check fraudulent activities. Email addresses, phone numbers, etc. will be used as a medium of communication for adetonn.

A visitor’s information will not be needed until a desirable product/service is found and they decide to become customers. Then they will have to follow our sign-up process to register. Vendors will be required to do same through the sign-up procedure with a different path created for the vendors sign up information.

Visitor information will be used to track the viewing habits of visitors to make it easier for returning customers to log in and remember what products were added to their shopping cart.

Information collected will be used to communicate with both customers and vendors during shipping, payments and sharing of information. Your information will not be released to any party unless fraudulent case is suspected other cases that have proven to be true, especially with a written police order.                                                                                                                

Collected information might be shared or sold with or user consent.

Customers and vendors can review the information a website has collected from them and how they are able to change or delete that information

Adetonn will hold all data received for 12 months, then inactive members will be contacted and deleted.

This policy is effective starting from 3rd December, 2018.

  • Returns/Refund Policy

A customer can return a product or ask for a refund of a service when the product or service as advertised doesn’t meet the necessary standards as implied by the vendor in the publication of the product. Money will be refunded to a customer/vendor who is able to prove with enough evidence that they were not the guilty party. Only after a resolution from a dispute will funds be released.

A refund or return process can be initiated by sending an email to info@adetonn.com stating your displeasure and inconvenience and what exactly it is you want back.

A Clear and Concise Policy

This returns policy is clear and concise and offers consumers a feeling of security and instills a sense of confidence in the brand and the quality of its products; Without this guarantee, consumers often become suspicious that the product they are purchasing won’t live up to their expectations or what they’ve been led to believe (through the product description or images shown) and so, therefore, avoid buying the product altogether.

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